Meters get estimated and never corrected. Rate increases in the contract go unapplied. Toner ships against agreements that do not cover it. Service gets logged against contracts that ended months ago. Astridex reads your e-automate data every day and shows you where the billing is wrong, with an amount next to each item.


Where it goes
Most of these happen because there are more contracts on the book than there are people with time to check them.
A device stops reporting, so the system estimates the count. The estimate is usually low. When the device comes back online, nobody compares the estimate against the real counter, so the difference is never billed.
The contract allows an annual increase. The anniversary date passes and the rate stays where it was. On a book of several hundred contracts, that adds up quickly.
Toner ships as though the agreement covers it. Some agreements bill supplies separately. Some devices are not on an agreement at all.
A technician attends, parts are used, and labour is logged. The contract expired months earlier, so the call never becomes an invoice.
Machines that were returned, swapped or retired can keep their base charge. Machines that were installed but never added to a contract bill nothing at all.
An allowance is keyed at the wrong volume, or an overage rate that should step up does not. The invoice still looks normal, which is why the error lasts so long.
After an amendment, an upgrade or a buyout, what you bill and what the leasing company expects can drift apart. Nobody notices until someone reconciles the two.
Parts, freight and supplier invoices get paid without a clean match to the purchase order and the receipt. Duplicate payments and price increases both hide here.
The invoices are real and so are the customers, but nobody has time to chase them. Payments also sit unapplied, which makes the aging report look worse than the business actually is.
How it works
Monitor
It runs against your live e-automate data every day, rather than a spreadsheet someone rebuilds at month end. It stays read-only until you decide to give it more access.
Flag
Every item comes with an estimated amount, so your billing team can start with the 14,000 dollar problem instead of the 80 dollar one.
Collect
Email and voice agents contact customers on the schedule you set. They record any promise to pay, pass disputes to the right person, and escalate when a payment is late.
Match
Incoming bills are captured, coded and matched against the purchase order and the receipt. Clean matches go straight through. Duplicates and unusual charges are held for review.
Close
Bank matching and journal preparation run continuously instead of building up, so month end is smaller. Variance notes are drafted for you each period.
Prove
Each action is logged with who did it, what changed, and when. Anything financial needs human approval, and no money moves without it.



Results elsewhere
These figures come from Astridex customers in general, not from dealerships. Your own numbers would come from a pilot run on your data.
~25%
Faster cash collection
~40%
Lower cost to run finance