Contract and billing checksReads e-automateRead-only to start

Find the billing your dealership missed.

Meters get estimated and never corrected. Rate increases in the contract go unapplied. Toner ships against agreements that do not cover it. Service gets logged against contracts that ended months ago. Astridex reads your e-automate data every day and shows you where the billing is wrong, with an amount next to each item.

ASTRIDEX
Partnership
ECI e-automate
Business Technology Association

Where it goes

Nine places billing goes wrong.

Most of these happen because there are more contracts on the book than there are people with time to check them.

01

Estimated meters that never get corrected

A device stops reporting, so the system estimates the count. The estimate is usually low. When the device comes back online, nobody compares the estimate against the real counter, so the difference is never billed.

Under-billed clicks
02

Rate increases that were never applied

The contract allows an annual increase. The anniversary date passes and the rate stays where it was. On a book of several hundred contracts, that adds up quickly.

Rate drift
03

Supplies shipped outside contract terms

Toner ships as though the agreement covers it. Some agreements bill supplies separately. Some devices are not on an agreement at all.

Free toner
04

Service on contracts that have ended

A technician attends, parts are used, and labour is logged. The contract expired months earlier, so the call never becomes an invoice.

Unbilled labour
05

Equipment on the contract that is not in the field

Machines that were returned, swapped or retired can keep their base charge. Machines that were installed but never added to a contract bill nothing at all.

MIF mismatch
06

Overage tiers entered incorrectly

An allowance is keyed at the wrong volume, or an overage rate that should step up does not. The invoice still looks normal, which is why the error lasts so long.

Config error
07

Lease billing that no longer matches the funder

After an amendment, an upgrade or a buyout, what you bill and what the leasing company expects can drift apart. Nobody notices until someone reconciles the two.

Third party
08

Vendor bills that were never matched

Parts, freight and supplier invoices get paid without a clean match to the purchase order and the receipt. Duplicate payments and price increases both hide here.

AP side
09

Overdue invoices and unapplied cash

The invoices are real and so are the customers, but nobody has time to chase them. Payments also sit unapplied, which makes the aging report look worse than the business actually is.

Cash

How it works

What Astridex does with your data.

Monitor

Checks contracts, meters, equipment and calls

It runs against your live e-automate data every day, rather than a spreadsheet someone rebuilds at month end. It stays read-only until you decide to give it more access.

Flag

Exceptions sorted by what they are worth

Every item comes with an estimated amount, so your billing team can start with the 14,000 dollar problem instead of the 80 dollar one.

Collect

Follow-up on overdue invoices

Email and voice agents contact customers on the schedule you set. They record any promise to pay, pass disputes to the right person, and escalate when a payment is late.

Match

Supplier invoices checked as they arrive

Incoming bills are captured, coded and matched against the purchase order and the receipt. Clean matches go straight through. Duplicates and unusual charges are held for review.

Close

Reconciliation during the month

Bank matching and journal preparation run continuously instead of building up, so month end is smaller. Variance notes are drafted for you each period.

Prove

A record of every action

Each action is logged with who did it, what changed, and when. Anything financial needs human approval, and no money moves without it.

Results elsewhere

What other finance teams have seen.

These figures come from Astridex customers in general, not from dealerships. Your own numbers would come from a pilot run on your data.

~25%

Faster cash collection

~40%

Lower cost to run finance