99.2%
Invoice accuracy
-51%
Billing disputes
-60%
Days to bill
The challenge
Lumen bills complex projects against contracts, time, and milestones. Manual invoicing produced errors, disputes, and unbilled work that leaked revenue — and the gap between project close and invoice stretched to weeks.
What Astridex did
Astridex Collect automated invoice generation against contracts and logged time, validated each invoice before it went out, and flagged the mismatches for review. Billing exceptions were resolved and disputes routed with full context.
Invoice accuracy reached 99.2%, disputes fell 51%, and time-to-bill dropped 60% — keeping billing and the GL in sync and recognizing revenue cleanly.
“
Our billing finally matches what customers actually used. Disputes are down by half and revenue leakage basically stopped.
Sofia Marchetti, VP Revenue Operations, Lumen Advisory
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