Trust

Sub-processors

The third parties that help us deliver Astridex, and what each is used for. This list is kept current; material changes are communicated per your DPA.

Astridex Insight · analyticsCash positionAsk Astridex“What drove the DPO change in Q2?”

Current sub-processors

PurposeRegion
Cloud infrastructure providerApplication hosting, compute, storageConfigurable (US / EU)
Managed database & object storageEncrypted data persistenceConfigurable (US / EU)
LLM / model providersInference for agent reasoning (no training on customer data)US / EU
Email & notification deliveryTransactional and collections communicationsUS
Telephony / voice providerVoice agent calls for collectionsUS
Error monitoring & observabilityApplication reliability and security monitoringUS / EU
Identity & SSO providerAuthentication and access controlUS / EU

This page is illustrative for the rebuild and should be replaced with your reviewed, authoritative sub-processor list before launch. Each entry should name the specific vendor, its purpose, the data categories it processes, and its location.

Need the full data-processing detail?

Request our DPA and security package — we’ll share the authoritative list under NDA.