-22 days
DSO reduction
$3.1M
Cash recovered
-34%
Write-offs
The challenge
Northwind’s recurring revenue model meant thousands of monthly invoices and a growing aged-receivables problem. A three-person collections team triaged by hand and follow-up was inconsistent.
What Astridex did
Astridex connected to Stripe Billing and NetSuite read-only, then deployed Collect to send tailored reminders, negotiate payment dates within guardrails, and apply incoming cash. Every promise and action was logged for review.
Within a quarter, DSO fell 22 days and $3.1M in cash was recovered — with collectors approving exceptions rather than sending reminders.
“
Astridex Collect freed our team from chasing invoices. DSO dropped 22 days and our collectors finally do judgment work, not reminders.
Dana Reyes, VP Finance, Northwind SaaS
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